Issues surrounding previous delays are now resolved. Local number portability should be available to consumers in the Cayman Islands by the end of January 2012. The move will allow consumers to keep their number(s) when switching service providers, according to David Archbold, managing director of the Information and Communications Technology Authority. The process has been delayed numerous times, but Mr. Archbold said the delays were inevitable, as when the authority started the process, the available solutions were not the right fit for the Cayman Islands.

One of the biggest problems has been working with the different companies to find a solution that is downscalable to the size of the Cayman Islands community. Although the search for a cost-effective solution has taken up a lot of time, a contract has now been signed with PortingXS to provide the database services.

 

 

The National Communications Authority (NCA) is pleased to report that as of the end of October, 2011, four months since the commencement of Mobile Number Portability (MNP), a total of 138,458 mobile phone subscribers in Ghana had taken advantage of the MNP system to move from one mobile service provider to another whilst retaining their mobile number.

NCA’s analysis of data for the month of October shows that of the 32,780 porting requests completed in that month:

•             5% were completed within 15 minutes

•             48% were completed between 15 minutes and 1 hour

•             30% were completed between 1 and 4 hours

•             16% were completed between 4 and 24 hours

•             1% were completed in more than 24 hours

The average time to complete a port in October was 2 hours, 53 minutes, a further improvement over September’s 3 hours, 7 minutes and August’s 4 hours, 16 minutes..

 

Source: NCA Ghana

 

 

Mobile number portability has been reduced to three working days in Metropolitan France, compared to 10 calendar days previously, reports telecommunications regulator Arcep. The communication procedure between carriers to check that a number portability request is valid has been reduced to two working days and the waiting period for porting to one working day. The change is in accordance with provisions contained in the French postal and electronic communications code, CPCE, resulting from the new European framework. The new system also requires voice servers supplying operator identity statement be available 24/7 through a new number shared by all carriers, 3179. Subscribers will be given clearer instructions when consulting the voice server, with a message informing them of the exact dates of their contractual commitment needed to calculate any early cancellation fees and the general principles of the one-step procedure whereby customers wanting to switch carriers inform their new provider, who will handle the entire process. Customers are guided through the different stages in the process via a series of text messages. Any delays or mishandling of number portability requests could result in compensation for the subscriber.

 

Source: Telecompaper

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